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Jacksonville Dentist T. Douglas Splane
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faq

How does the doctor keep up to date on all of the current techniques and materials?
  
Do you accept my insurance plan?
   
What do I do if I have an emergency and the office is closed?
   
What different payment options do you provide?
   
How can I ask the doctor questions directly?
   
What makes you different than any other dental practice I can visit?
   
I really do not like visiting the dentist. Is there anything you can do to help me relax?
   
Crowns, veneers, onlays, inlays and partials. Where can I learn more about these procedures?
   
Do I have to floss every day? Is it really that important?
   
How does Dr. Splane design a new smile for me?

 

How does the doctor keep up to date on all of the current techniques and materials?

Dr. Splane has participated in a number of continuing education programs on a variety of topics. Currently, he is in a mini-residency program on craniofacial pain at the University of Florida. Dr. Splane also continues to invest in the excellence of his staff by fully funding any of their educational interests. Dr. Splane collaborates with oral surgeons, orthodontists and periodontists to ensure that patients receive the finest care available.

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Do you accept my insurance plan?

In today's insurance market, many patients have lost the ability to choose their own dentist! While Dr. Splane is not on any specific provider lists, he serves many patients as an "out-of-network" dentist. Since typical out-of-pocket costs are often quite low, many of our patients have opted out of their networks to come see Dr. Splane. Our staff will gladly assist you in determining your coverage.

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What do I do if I have an emergency and the office is closed?

We provide access to emergency care 24 hours a day, 7 days a week. In the event of an emergency, you will get Dr. Splane's cell phone. If Dr. Splane is out of town, his beeper automatically forwards to a staff member who can help you. If you should need the care of an outside specialist, that staff member will make all of the arrangements for you with that office.

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What different payment options do you provide?

There are many options available to make your dental care affordable. We accept Visa, MasterCard, and American Express. We can break down costs into two or three payments. We also offer financing plans through Wells Fargo and Dental Fee Plan.

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How can I ask the doctor questions directly?

Dr. Splane encourages direct communication with him and his staff. You can call the office and Dr. Splane will gladly speak with you if he is available. If he is with a patient, he will return your call within 24 hours.

You can also email Dr. Splane with your questions.

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What makes you different than any other dental practice I can visit?

We are a practice built on 26 years of referrals from our community. Dr. Splane and his staff offer patients:

• 26 years of experience and excellence
• Dental work that is beautiful, comfortable, and predictably stable
• An office that runs like clock-work - we're rarely late so you're never late!
• An environment that is immediately comfortable and inviting
• A staff that has a compassionate heart and enjoys a good laugh too!

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I really do not like visiting the dentist. Is there anything you can do to help me relax?

Dr. Splane finds that people relax more when they are told what is going on during a procedure. By gently talking patients "through a procedure," there are no surprises and patients feel more in control. Our staff members were chosen for their expertise, compassionate hearts and the fact that they contribute greatly to the ease our patients feel.

This is not to say that we don't have tangible relaxation tools. We offer everything from relaxing music and warm blankets to local anesthesia, oral sedation and nitrous oxide.

The bottom line is that we will do everything possible to make you feel relaxed and comfortable.

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Crowns, veneers, onlays, inlays and partials. Where can I learn more about these procedures?

Dr. Splane is available to answer any and all of your questions. Our staff is also well-versed in the benefits and details about these procedures.

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Do I have to floss every day? Is it really that important?

There is an old saying that "you only have to floss the teeth you want to keep." The bottom line is that flossing helps remove the food particles and plaque build-up that your toothbrush can't. This removal then helps to reduce the bacteria that cause tooth decay and gum disease.

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How does Dr. Splane design a new smile for me?

Dr. Splane begins the process by asking a series of questions while you review photos of your smile. Once you and Dr. Splane have established goals for improving your smile, he will provide you with various options. Together, you will decide on a solution that works the best for you.

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